Search Results for: certification

You can access to the data with the Certification Monitor. The Certification Monitor is an easy-to-use online tool and doesn’t require any further technical integrations. Read our Blog post for fur...

CSA certified Sender receive the following data: Spam Trap Hits DKIM errors Spam Complaint Rate Individual User Complaints

A series of articles on the background to individual CSA criteria The relationship between mailbox providers and the CSA We know: The CSA criteria are strict. Sometimes, corporate IT resources and a...

First and foremost, notifications of spam trap hits serve to keep the certified email service providers informed. On the basis of the notifications, the provider should check the quality of the list b...

A notification is a warning that something has gone wrong and that the legal compliance in sending emails or the technical deliverability could be endangered in the future. It is intended as an opport...

For over 20 years now, the eco Complaints Office has been fighting successfully against illegal content on the Internet, among other things through work in various collaborations, initiatives, and com...

As a rule, the eco Complaints Office will get in touch with you if you have received a complaint from a recipient about an email you have sent. In this case, please reply with the requested permission...

Yes, please send an email to: info@certified-senders.org In this email, please specify: - Error messages from the mailbox provider (bounce message with complete/extended header) - When the erro...

Members of the CSA team will usually activate your IP addresses within one day. Please make sure that your IP addresses have correct DNS/rDNS entries and that your contact details are entered in the W...