Submit a complaint

Have you received unwanted emails from a CSA Certified Sender?

Please let us know by submitting the email to and make sure to include the extended header.
We will use the extended header to figure out the exact origin of the email. Further we will use the content of the email to check it for legal issues.
You can find information on extended email headers and how to retrieve them here.

If you would like to know more about our procedure you can find out in the rules of procedure here.

If you have questions or other requests please use the contact form on the homepage.

    Get in touch with us