CSA Services


The CSA certifies senders of commercial emails who adhere to high quality standards. CSA certification gives you deliverability advantages with international mailbox and spam filter providers.

In addition, exclusive data helps you to identify issues and thus enhance your reputation. This leads to an increase in inbox rates.

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The CSA offers individual webinars tailored to your company, covering the hot topics you are interested in.

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The CSA Workshops allow your company to profit from the many years of experience of the Certified Senders Alliance (CSA) – a guarantee of quality for the highest technical and legal standards in Email Marketing.

Our specialists will train you in the optimization of your deliverability management as well as in the regulatory framework for legal and effective email campaigns.

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Sender Reputation Index

The SRI reflects the reliability and trustworthiness of email marketers.
ESPs can resort to the SRI in order to gain additional information about the reputation of existing or potential clients, thereby enabling ESPs to mitigate potential damages to their own reputation at an early stage.

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Astrid Braken

Legal Counsel

Sebastian Fitting

Consultant Complaints Office

Stephan Hradek

System Engineer

Julia Janßen-Holldiek


Jessia Joby
Jessia Joby

Working Student Data Analytics

Sebastian Kluth

Technical Lead CSA

Alexandra Koch-Skiba

Head of Complaints Office

Christian Kubiak

Consultant Complaints Office

Franziska Kuper

Customer Success Manager

Maike Marx

Marketing & Event Manager

Qadir Rostamzada

Marketing & Business Development

Peter-Paul Urlaub

Consultant Complaints Office

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