If the applicant meets all legal and technical requirements, the assessment results, including the reputation data, are submitted to the Complaints and Certification Committee (CCC). Based on the available results and information, the CCC makes a decision on certification. The CCC consists of four members (1&1, Yahoo, Mapp, promio.net), of which two are nominated by eco and two by DDV.

A standard answer is not possible here, as the duration depends mainly on the extent to which you already meet the CSA criteria. The time you need internally to make any necessary changes also plays a decisive role. The process could take two weeks, but could also last several months.

The assessment process checks that you comply with the CSA criteria. The assessment process includes a legal assessment, a technical assessment and a reputation assessment. For this we require amongst others a csv file with all your IP addresses and three of your newsletters or transaction mails.

First, a preliminary consultation takes place to clarify whether a company is generally suitable for a CSA certification. A contract would be concluded afterwards. The assessment process then begins with the payment of the one-off assessment fee. You can request a preliminary consultation here.