As part of the complaint handling process for the CSA, the Complaints Office is confronted with cases where senders claim that the sending of commercial emails was based on the existence of legitimate...
As part of the complaint handling process for the CSA, the Complaints Office is confronted with cases where senders claim that the sending of commercial emails was based on the existence of legitimate...
Many senders believe they are doing everything right. Their domains are authenticated, their campaigns are permission-based, and their deliverability metrics appear stable. Yet sooner or later, some s...
Sending marketing emails to existing customers is a popular practice. Without explicit consent, such mailings are only permitted under strict conditions. The relevant provision in this regard is Artic...
6. Special aspects in other countries Status 2023 This content reflects the legal and informational status as of 2023. Subsequent developments may not be included. 6.1 Scope of applic...
2. Permission Status 2023 This content reflects the legal and informational status as of 2023. Subsequent developments may not be included. What does the term “permission” actually me...
The starting point: The sender of an email or newsletter wants to evaluate the behaviour of email recipients using tracking. Which data is actually evaluated when measuring and analysing user behavi...
The protection of your data at certified-senders.org and summit.certified-senders.org I. General The Certified Senders Alliance is a service from eco – Association of the Internet Industry, Lichtstr...
Nameshield is a leading European cybersecurity company specializing in the protection of digital assets and online identities. For over 30 years, Nameshield has supported organizations of all sizes...
A. Context In an ever-changing email landscape, the fight against unsolicited messages is at the forefront, and anti-spam efforts are primarily focused on combating malicious activity. Senders of leg...
What is the DOI procedure anyway? As a matter of principle, the sender must obtain consent before sending advertising mailings. This follows from Article 6 of the GDPR and Article 13 of the ePrivacy...
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