The Certified Senders Alliance – Building Quality and Trust in the Email Ecosystem

The Certified Senders Alliance is a service of the eco Association of the Internet Industry, in cooperation with the German Dialogue Marketing Association (DDV). Since its foundation in 2004, the CSA has acted as a neutral interface between mailbox providers and senders of commercial emails. The goal is to enhance the quality of commercial emails such as newsletters, invoices and order confirmations, while protecting email recipients. To achieve this goal, the CSA develops and establishes quality standards for commercial emailing, thereby actively contributing to the protection of users and strengthening the email communication channel.