Explore the Certification Monitor: Your Key to Enhanced Deliverability
The CSA Certification Monitor is a unique tool that provides certified senders with valuable insights into the deliverability of their emails. By using exclusive data from mailbox and security providers, senders can identify vulnerabilities and take targeted action to protect and improve their sender reputation.
Our Global Data Sources
We receive data directly from international mailbox and security providers, giving you the most accurate and actionable insights into your email deliverability.
Key Features
Benchmark Inbox Placement Deviation
The Dashboard provides a comprehensive summary of your key deliverability metrics, including the Benchmark Inbox Placement Deviation. Quickly assess your performance against other Certified Senders and take action if necessary.
Statistics: Combined Trend Graphs
Analyze key deliverability KPIs, including Spam Complaint Rate, DKIM Errors, and Spam Traps. Visualize multiple KPIs for deeper insights
Analyze Key Deliverability KPIs With Trendgraphs
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Email Volume & Spam Complaint Rate
The Spam Complaint Rate is the aggregated and calculated rate based on the individual spam complaints received from users in relation to the volume.
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Email Volume & Spam Trap Hits
The Spam Trap KPI widget contains all aggregated spam trap hits from mailbox providers and spam trap networks.
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Email Volume & DKIM Missing
The most common reasons for DKIM errors are missing DKIM keys or an incomplete copy & paste of the public key, especially when sending platforms leave the DNS management to their customers.
Spot Anomalies to Conclude Learning to Protect your Reputation
Our anomaly detection feature helps you identify variations in inbox placement and spam complaint rates, allowing you to address issues before they escalate.
How Certified Senders Benefit
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"At Moosend, the integration of CSA's Monitoring tool has revolutionized our ability to maintain high deliverability standards. By harnessing complaint metrics and conducting comprehensive analyses, we empower our clients to achieve optimal email performance. As we continue to evolve in the realm of email marketing, our commitment to leveraging advanced tools and strategies remains steadfast, ensuring our clients' messages reach their intended audiences effectively and ethically."
Sarra Papadopoulou - Senior Deliverability Manager
Moosend -
"With the help of CSApi, the spam complaint rate and spam traps are loaded into the backend and dashboards are created with the help of Power BI. These are used to monitor deliverability and detect anomalies in order to target customers who have or could cause problems. As even the best of sender is seeing complaints and sometimes spam trap hits, it is less about the exact values and more about the trends and any sudden deviations from the standard. This saves us time in monitoring and we are happy with the external data we can easily use for that purpose!"
Jan Schapmans - Director Deliverability Services
Selligent
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"The data provided by the CSA offers our customers significant added value: we combine it with promio.connect data to generate unique KPIs that allow individual optimization of mailings in terms of maximum deliverability and optimal inbox placement. This data is made available in comprehensive dashboards. In addition, we use the data to trigger notifications when certain thresholds are exceeded and to control the permitted mailing volumes. A sender with poor complaint rates will automatically have their reach limited, protecting them and the promio.net infrastructure at the same time."
Ralf Engler - CEO
promio.net
Frequently Asked Questions
Certification Monitor
Explore our Blog for in-depth articles on how to use the Certification Monitor effectively.
Fill out the online form below and we will contact you for a preliminary consultation. Over the course of the preliminary consultation, we will clarify whether your company is generally suitable for a CSA certification.
Yes, the Certification Monitor offers alerts for key metrics.
Yes, you can filter the data by specific IPs, IP ranges, or DKIM to get a more granular view of your deliverability metrics.
Yes, the Certification Monitor lets you analyze data over 7, 30, or 90 days, or customize the date range to suit your needs.
Yes, download your data directly from the table in a convenient *.tsv file for detailed offline analysis.