Search Results for: certification

Please fill in the online form below. Additional company information Full company name (incl. legal entity)* Your email address* Website* Information given by*...

First and foremost, notifications of spam trap hits serve to keep the certified email service providers informed. On the basis of the notifications, the provider should check the quality of the list b...

A notification is a warning that something has gone wrong and that the legal compliance in sending emails or the technical deliverability could be endangered in the future. It is intended as an opport...

For over 20 years now, the eco Complaints Office has been fighting successfully against illegal content on the Internet, among other things through work in various collaborations, initiatives, and com...

As a rule, the eco Complaints Office will get in touch with you if you have received a complaint from a recipient about an email you have sent. In this case, please reply with the requested permission...

Yes, please send an email to: info@certified-senders.org In this email, please specify: - Error messages from the mailbox provider (bounce message with complete/extended header) - When the erro...

Members of the CSA team will usually activate your IP addresses within one day. Please make sure that your IP addresses have correct DNS/rDNS entries and that your contact details are entered in the W...

You can manage your contact details and IP addresses in our customer portal. You can access assistance for our customer portal here.

Yes, every certified sender receives an online certificate immediately after successful certification. The online certificate confirms the authenticity of the seal of quality, displays the benefits of...

First, a preliminary consultation takes place to clarify whether a company is generally suitable for a CSA certification. A contract would be concluded afterwards. The assessment process then begins w...