Once you’ve ruined your reputation, life gets a lot simpler. This might be the case for private individuals, but it’s a different story in business. Mail-order retailers, service providers, and the ba...

23.08.2019

Seit ihrer Entstehung hat sich die E-Mail als schnelles und unkompliziertes Kommunikationsmedium etabliert. Neben reinem Text eignet sich die E-Mail auch, um schnell kleinere Dateien wie Textdokumente...

05.07.2019

During complaint procedures, the question arises again and again as to whether the mailing in question is considered a transactional email or perhaps a newsletter. Answering this question can have a p...

28.06.2019

Since its emergence, the email has established itself as a fast and uncomplicated communication medium. Alongside pure text, the email is also suitable for quickly exchanging small files like text doc...

26.06.2019

The CSA criteria are based on the stringent European requirements and comply fundamentally with internationally applicable law for email marketing.

22.01.2019

The legal CSA criteria are based on the European legal framework for email marketing. This applies stringently and restrictively. Compliance with the CSA rules is intended to ensure that emails sent v...

22.01.2019

The CSA criteria were developed in consultation with various mailbox providers and ESPs (email service providers). These criteria serve as a framework for reputable email marketing and as a significan...

22.01.2019