First and foremost, notifications of spam trap hits serve to keep the certified email service providers informed. On the basis of the notifications, the provider should check the quality of the list b...
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A notification is a warning that something has gone wrong and that the legal compliance in sending emails or the technical deliverability could be endangered in the future. It is intended as an opport...
For over 20 years now, the eco Complaints Office has been fighting successfully against illegal content on the Internet, among other things through work in various collaborations, initiatives, and com...
Yes, please send an email to: info@certified-senders.org In this email, please specify: - Error messages from the mailbox provider (bounce message with complete/extended header) - When the erro...
By complying with legal and technical standards that reflect market requirements, CSA senders benefit in a number of ways. In addition to improving the deliverability of your emails, the CSA provides ...
After successful certification, your IP addresses will be activated on the Certified IP List within 24 hours and you will receive your online certificate without delay. Email service providers will be...
The CSA criteria are based on the stringent European requirements and comply fundamentally with internationally applicable law for email marketing.
The legal CSA criteria are based on the European legal framework for email marketing. This applies stringently and restrictively. Compliance with the CSA rules is intended to ensure that emails sent v...
The CSA criteria were developed in consultation with various mailbox providers and ESPs (email service providers). These criteria serve as a framework for reputable email marketing and as a significan...
The CSA certifies senders of commercial emails. These must have sole responsibility over their outbound email servers and be able to meet high qualitiy standards (CSA Criteria).